Privacy Policy

Last updated: October 5, 2026

This Privacy Policy explains how The Tubber LLC, operating as Tubberstudio ("we", "us"), collects, uses and shares personal information when you visit https://tubberstudio.com or buy from us, and the choices and rights you have.

Information we collect

Information you give us

• Contact and order details: name, email address, shipping and billing address, phone number (if provided), order history.
• Account details: if you create an account or sign in with Google.
• Messages: what you send us by email or through our contact form.

Information collected automatically

• Device and connection data: IP address, browser type, operating system, device identifiers.
• Usage data: pages and products viewed, links clicked, search queries on the Site, dates and times of visits.
• Cookies and similar technologies: see "Cookies and advertising" below.

Payment information

Payments are processed by PayPal. Payment details you enter at checkout are handled by PayPal under its own privacy policy. We do not store your full payment card information.

How we use information

• To process, ship and track orders, and send order and shipping updates.
• To provide customer support and handle returns and refunds.
• To operate, secure and improve the Site, including on-site search.
• To prevent fraud and unauthorized transactions.
• To send marketing emails, only if you opt in. Every email includes an unsubscribe link.
• To measure and improve our advertising.
• To meet legal obligations.

Service providers we use

We share information with the following providers only as needed to perform services for us. Each processes data under its own privacy terms.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a business transfer such as a merger or sale.

Cookies and advertising

We use cookies and similar technologies to keep the Site working (for example your cart), remember preferences, understand how the Site is used (Google Analytics) and measure and personalize advertising (Google Ads). You can block or delete cookies in your browser settings; some parts of the Site may not work properly without them.

Using advertising cookies for cross-context behavioral advertising may count as "sharing" or "targeted advertising" under some US state laws. To opt out, visit Do Not Sell or Share My Personal Information.

Your privacy rights

Depending on your state of residence (for example California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with consumer privacy laws), you may have the right to:

• know and access the personal information we hold about you;
• correct inaccurate information;
• delete your personal information, subject to legal exceptions;
• receive a copy of your information in a portable format;
• opt out of the sale or sharing of personal information, targeted advertising and profiling;
• not be discriminated against for exercising these rights.

We extend these choices to all customers in the United States.

How to make a request

Email [email protected] and tell us what you would like to do. For access, correction and deletion requests we may ask for information to verify your identity, such as the email used for your orders. You may also use an authorized agent; we may ask for signed proof of the agent's authority. We respond within 45 days, and may extend this by another 45 days when reasonably necessary, in which case we will tell you. Opt-out requests are handled as described on our Do Not Sell or Share page.

Appeals

If we decline your request, you can appeal by replying to our decision or emailing [email protected] with the subject "Privacy Appeal". We respond to appeals within 60 days. If you are not satisfied with the outcome, you may contact the Attorney General of your state.

Data retention

We keep personal information only as long as needed for the purposes described here, such as completing orders, handling returns and meeting legal, tax and accounting requirements.

Security

We use reasonable technical and organizational measures, including encrypted (HTTPS) connections, to protect personal information. No method of transmission or storage is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect their personal information. We do not knowingly sell or share the personal information of consumers under 16. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it last changed.

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