Name: Internet Surf Club Unisex Pullover Hoodie - Cotton Polyester Loose Fit
Brand: Tubberstudio
SKU: ADM-SHP-MN6ZF1W5-390359
Price: 55.95 USD
Availability: InStock

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Surf the world wide web in style with the Internet Surf Club pullover hoodie. This markedly soft, unisex hoodie offers a loose, versatile fit perfect for daily wear. Crafted from a plush blend of cotton and polyester fibers, it features an up-to-date silhouette, hood with white drawcords, kangaroo pocket, and ribbed cuffs and waistband for comfort and durability. Ideal for casual outings, lounging, or layering, this hoodie combines comfort with a fun graphic design.
<p><span>unisex</span> <span>hoodie</span> <span>pullover</span> <span>loose-fit</span> <span>cotton-polyester</span> <span>kangaroo-pocket</span> <span>ribbed-cuffs</span> <span>graphic-design</span> <span>streetwear</span> <span>daily-wear</span></p>

Internet Surf Club Unisex Pullover Hoodie - Cotton Polyester Loose Fit

Color

Size

S / Black

M / Black

L / Black

XL / Black

2XL / Black

S / Navy Blue

M / Navy Blue

L / Navy Blue

XL / Navy Blue

2XL / Navy Blue

<main>
    <h1>Refund & Return Policy</h1>
    <p>We want you to be completely happy with your purchase from Tubberstudio. Please review our policy below.</p>

    <section>
        <h2>1. Overview</h2>
        <p>You have <strong>30 calendar days</strong> from the date your item was delivered to request a return. To be eligible for a return, your item must be <strong>unused and in its original packaging</strong>, including any tags or accessories.</p>
    </section>

    <section>
        <h2>2. How to Start a Return</h2>
        <p>To initiate a return, please email us at <strong>support@tubberstudio.com</strong> with the following information:</p>
        <ul>
            <li>Your order number.</li>
            <li>The reason for the return.</li>
            <li>Photos of the item(s), especially if they are damaged or defective.</li>
        </ul>
        <p>We will respond with detailed return instructions within <strong>2 business days</strong>.</p>
    </section>

    <section>
        <h2>3. Return Shipping</h2>
        <p>The customer is responsible for the cost of return shipping, unless the return is due to our error (e.g., you received a defective item or the wrong item was sent).</p>
        <p>Please send your return to our facility:</p>
        <address>
            Tubberstudio Returns<br>
            13618 CYGNUS DR<br>
            ORLANDO, FL 32828 USA
        </address>
        <p>We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit back to us.</p>
    </section>

    <section>
        <h2>4. Refund Process</h2>
        <p>Once we receive your returned item, our team will inspect it. This process typically takes <strong>2-3 business days</strong>.</p>
        <p>Upon approval, we will issue a refund to your original payment method. The time it takes for the refund to appear in your account depends on your payment provider:</p>
        <ul>
            <li><strong>Major Credit/Debit Cards:</strong> 5-7 business days after the refund is issued.</li>
            <li><strong>PayPal:</strong> Usually within 24 hours after the refund is issued.</li>
        </ul>
        <p>Please note that original shipping charges are non-refundable.</p>
    </section>

    <section>
        <h2>5. Exchanges</h2>
        <p>We offer exchanges for a different size or colour of the same product, subject to stock availability. Please contact us at <strong>support@tubberstudio.com</strong> to check availability.</p>
        <p><em>For a different product, we generally find it faster for you to return the original item for a refund and place a new order.</em></p>
    </section>

    <section>
        <h2>6. Non-Returnable Items</h2>
        <p>Certain items are not eligible for return or refund:</p>
        <ul>
            <li>Items marked as "Final Sale".</li>
            <li>Digital downloads.</li>
            <li>Perishable goods.</li>
            <li>Personalised or custom-made items.</li>
            <li>Hygiene-related products (if the seal is broken or packaging is opened).</li>
        </ul>
    </section>

    <section>
        <h2>7. Damaged or Wrong Items</h2>
        <p>If you receive a damaged, defective, or incorrect item, please contact us immediately at <strong>support@tubberstudio.com</strong> within <strong>48 hours</strong> of delivery. Include your order number and clear photos of the issue.</p>
        <p>We will arrange for a replacement or a full refund at no extra cost to you, including covering any return shipping.</p>
    </section>

    <section>
        <h2>8. Late or Missing Refunds</h2>
        <p>If you haven’t received your refund within the expected timeframe, please:</p>
        <ol>
            <li>Check your bank account or PayPal balance again.</li>
            <li>Contact your credit card company or bank, as it may take some time to process the refund.</li>
            <li>If you still have not received your refund, please contact us at <strong>support@tubberstudio.com</strong>.</li>
        </ol>
    </section>

    <section>
        <h2>9. Sale Items</h2>
        <p>Only regular-priced items may be refunded. Unfortunately, items purchased on sale are <strong>final sale</strong> and cannot be returned or refunded.</p>
    </section>

    <section>
        <h2>Questions?</h2>
        <p>If you have any questions about our Refund & Return Policy, please contact our customer support team at <strong>support@tubberstudio.com</strong>.</p>
    </section>
</main>

Our refund and return policy — learn how to return items and request a refund.

Refund & Return Policy

Refund Policy

Standard Shipping

<main>
    <h1>Shipping Policy</h1>
    <p>This policy outlines how Tubberstudio processes and ships your orders. Please read it carefully to understand our timelines, costs, and procedures.</p>

    <section>
        <h2>1. Processing Time</h2>
        <p>All orders are processed within <strong>1 to 2 business days</strong> (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing the next business day. Once your order is processed and handed to the shipping carrier, the estimated delivery times listed below will apply.</p>
    </section>

    <section>
        <h2>2. Shipping Methods & Rates</h2>
        <p>We offer the following shipping method to customers within the United States. Delivery times are estimated and begin after order processing is complete.</p>
        <ul>
            <li><strong>Standard Shipping:</strong> $4.99 | 5 - 11 business days</li>
        </ul>
    </section>

    <section>
        <h2>3. Shipping Costs</h2>
        <p>Shipping rates are calculated at checkout based on your delivery destination and the total weight of your order. The final shipping cost will be displayed clearly before you complete your purchase.</p>
    </section>

    <section>
        <h2>4. Order Tracking</h2>
        <p>Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow <strong>24 to 48 hours</strong> for the tracking information to be updated in the carrier's system after you receive the notification.</p>
    </section>

    <section>
        <h2>5. Delivery Delays</h2>
        <p>Estimated delivery dates are provided by carriers and are not guaranteed. Tubberstudio is <strong>not responsible for delays</strong> caused by the shipping carrier, weather conditions, customs processing, or other unforeseen circumstances. If your package has not arrived <strong>7 business days</strong> past its estimated delivery date, please contact us at <strong>support@tubberstudio.com</strong> for assistance.</p>
    </section>

    <section>
        <h2>6. Address Accuracy</h2>
        <p>It is the customer's responsibility to provide a complete and accurate shipping address at checkout. Tubberstudio is not liable for packages shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, a re-shipment fee will apply to send the order to the correct address.</p>
    </section>

    <section>
        <h2>7. Lost or Stolen Packages</h2>
        <p>If your tracking information shows your package was delivered but you cannot locate it, please first check with neighbors and your local post office. If the package is still missing:</p>
        <ol>
            <li>Contact the shipping carrier to initiate a trace or investigation.</li>
            <li>Email us at <strong>support@tubberstudio.com</strong> with your order number and details of your communication with the carrier.</li>
        </ol>
        <p>We will file a claim with the carrier on your behalf. If the carrier confirms the package is lost, we will either replace your items (subject to availability) or issue a refund.</p>
    </section>

    <section>
        <h2>8. International Shipping</h2>
        <p>For orders shipped outside the United States:</p>
        <ul>
            <li>The customer is solely responsible for any <strong>customs duties, taxes, and import fees</strong> levied by the destination country. These charges are not included in the item price or shipping cost and are payable upon delivery.</li>
            <li>Delivery times vary significantly by destination country and are not guaranteed.</li>
            <li>Some items in our catalog may not be eligible for international shipping due to size, weight, or manufacturer restrictions.</li>
        </ul>
    </section>

    <section>
        <h2>Contact Us</h2>
        <p>For any questions regarding our shipping policy or your order, please contact our support team at <strong>support@tubberstudio.com</strong>.</p>
    </section>
</main>

Learn about our shipping methods, delivery times, and costs.

Shipping Policy

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Internet Surf Club Unisex Pullover Hoodie - Cotton Polyester Loose Fit

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